cyberlayne
20th October 2008, 09:24
The best process for reporting issues is to email our Support Staff. Use the link in your profile box to report an issue via email. See the image below:
http://vidego.multicastmedia.com/media/1154/graphics/ReportBug1-131352.jpg
Clicking this image will bring you to a pop-up response/dialogue box where you can submit your contact information as well as details about you specific issue. See below:
http://vidego.multicastmedia.com/media/1154/graphics/_ReportBug2-156926.jpg
Please note that our phone number is listed here as well, but we suggest that an emailed report accompany your call for tracking purposes.
http://vidego.multicastmedia.com/media/1154/graphics/ReportBug1-131352.jpg
Clicking this image will bring you to a pop-up response/dialogue box where you can submit your contact information as well as details about you specific issue. See below:
http://vidego.multicastmedia.com/media/1154/graphics/_ReportBug2-156926.jpg
Please note that our phone number is listed here as well, but we suggest that an emailed report accompany your call for tracking purposes.